Online customer service system for foreign trade, multilingual translation, web chat, source code, multi merchant customer service, instant communication with agents

Function Introduction:

1. Supports sixteen national languages, including Simplified Chinese, Traditional Chinese, English, Vietnamese, Indonesian, Russian, Thai, Japanese, Korean, Spanish, French, German, Italian, Arabic, Portuguese, Danish, with online language switching and translation

▶  2. Support robots to automatically reply to specified keywords

▶  3. Support setting prohibited words

▶  4. Support common problem settings

▶  5. Support setting greetings

▶  6. Support setting evaluation content

▶  7. Support viewing chat records

▶  8. Support setting JS files for easy integration

▶  9. Support intelligent matching customer service and also support designated customers

▶  10. Support displaying visitor information such as region, language, status, last login time, login attempts, and login devices

▶  11. Support commenting on customer service information

▶  12. Support blacklist

▶  13. Support quick replies from customer service backend

▶  14. Support individual customer service to set greetings

▶  15. Support sending emojis

▶  16. Support sending pictures

▶  17. Support sending files

▶  18. Support transferring to other customer service representatives, etc