Online customer service system for foreign trade, multilingual translation, web chat, source code, multi merchant customer service, instant communication with agents
Function Introduction:
1. Supports sixteen national languages, including Simplified Chinese, Traditional Chinese, English, Vietnamese, Indonesian, Russian, Thai, Japanese, Korean, Spanish, French, German, Italian, Arabic, Portuguese, Danish, with online language switching and translation
▶ 2. Support robots to automatically reply to specified keywords
▶ 3. Support setting prohibited words
▶ 4. Support common problem settings
▶ 5. Support setting greetings
▶ 6. Support setting evaluation content
▶ 7. Support viewing chat records
▶ 8. Support setting JS files for easy integration
▶ 9. Support intelligent matching customer service and also support designated customers
▶ 10. Support displaying visitor information such as region, language, status, last login time, login attempts, and login devices
▶ 11. Support commenting on customer service information
▶ 12. Support blacklist
▶ 13. Support quick replies from customer service backend
▶ 14. Support individual customer service to set greetings
▶ 15. Support sending emojis
▶ 16. Support sending pictures
▶ 17. Support sending files
▶ 18. Support transferring to other customer service representatives, etc
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